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Terms & Conditions
Charity Links Website, Subscription and Terms & Conditions
Last Updated: 18 March 2026
About these Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the services made available by EMedia Communications Limited
.
These Terms consist of four (4) parts:
• Part 1 – Web Terms & Conditions: applies to your use of any website operated by EMedia Communications Limited.
• Part 2 – B2B Subscription Terms & Conditions: applies to subscriptions to Charity Links or other EMedia Communications Limited publications where the subscriber is acting in the course of business.
• Part 3 – Consumer Subscription Terms & Conditions: applies where the subscriber is an individual consumer using the service for private purposes.
• Part 4 – General Terms & Conditions: applies to all of the above parts.
Please read the relevant section carefully before using our services.
Unless otherwise stated, your agreement is with EMedia Communications Limited (“EMedia Communications Limited”, “we”, “us”, or “our”), a company registered in England and Wales with company number: 06767778 and registered office at: EMedia Communications Limited, 20-22 Wenlock Road, London, United Kingdom, N1 7GU draw your particular attention to the limitations and exclusions of liability contained in:
Clause 9 of the Web Terms & Conditions
Clause 9 of the B2B Subscription Terms & Conditions
Clause 10 of the Consumer Subscription Terms & Conditions
Clause 2 of the General Terms & Conditions
These provisions affect your legal rights.
How to Contact Us
You may contact us regarding any aspect of our services or these Terms using the following details:
Email: info@charity-links.co.uk
PART 1: WEB TERMS & CONDITIONS
1. INTRODUCTION
1.1
Subject to Clause 1.2, this website and any other website operated under an EMedia Communications Limited brand, including mobile or application versions of such websites (each a “Website”), is operated by EMedia Communications Limited. By accessing or using the Website you agree to be legally bound by these Web Terms & Conditions. If you do not agree to these Web Terms & Conditions, you must not access or use the Website.
1.2
Certain EMedia Communications Limited branded websites or services may be operated by other companies within the EMedia Communications Limited. Where this applies, the use of those websites or applications may be subject to separate terms and conditions and your agreement may be with a different legal entity. You should check the relevant website for confirmation of the applicable contracting party.
1.3
These Web Terms & Conditions should be read together with our Privacy Notice and Cookie Policy, which form part of the terms governing your use of the Website.
1.4
We may amend these Web Terms & Conditions from time to time. Any revised version will take effect from the date it is published on the Website. Your continued use of the Website following publication of revised terms will constitute acceptance of those changes. You should therefore review these Web Terms & Conditions periodically. You may print or download a copy for your records.
1.5
Additional terms may apply in certain circumstances, including:
a. purchases or subscriptions made via the Website (see the B2B Subscription Terms & Conditions and Consumer Subscription Terms & Conditions);
b. entry into competitions or promotions (see our Promotion Terms & Conditions); and
c. other services provided through the Website, including advertising services or paid content.
Where additional terms apply, they will be made available to you and will form part of the relevant contract.
2. INTELLECTUAL PROPERTY RIGHTS
All copyright, database rights, trade marks and other intellectual property rights in the materials available on the Website, including all information, text, images, photographs, audio, video, graphics and other content (“Materials”), are owned by or licensed to EMedia Communications Limited unless otherwise stated.
You may download and store a single copy of the Materials on a single device solely for your personal, non-commercial use.
You may print copies of the Materials solely for your own personal reference.
Except as expressly permitted by law or these Web Terms & Conditions, you must not:
-
copy, reproduce, republish, distribute, transmit, broadcast or otherwise exploit the Materials;
-
modify, adapt or create derivative works from the Materials;
-
use the Materials for any commercial purpose; or
-
remove or alter any copyright, trade mark or other proprietary notices.
All rights in the Materials are reserved.
Nothing in these Web Terms & Conditions grants you any ownership or licence rights in the Materials other than the limited right to use them as expressly permitted.
3. ACCEPTABLE AND PROHIBITED USE
3.1
You agree that you will not use the Website:
a. to create a database (electronic or otherwise) that includes Materials obtained from the Website unless expressly authorised;
b. to distribute advertising or promote goods or services without our prior written consent;
c. to post links directing users to unlawful or prohibited material;
d. to transmit any Materials to third parties except where expressly permitted;
e. to remove or obscure copyright or trade mark notices;
f. to transmit unsolicited communications including spam, junk mail, chain letters or pyramid schemes;
g. to transmit viruses, malicious code or any software intended to damage or disrupt systems;
h. to upload or distribute material that is unlawful, defamatory, obscene, abusive, discriminatory, threatening or otherwise objectionable;
i. to disclose personal information relating to another individual without appropriate consent;
j. to publish content that may damage the reputation of EMedia Communications Limited or its brands;
k. to distribute material that may expose EMedia Communications Limited to legal claims; or
l. to link to content that breaches these restrictions.
3.2
You must not conduct, facilitate or permit text or data mining, web scraping, or similar automated data extraction in relation to the Website without our prior written consent.
This includes the use of:
a. robots, spiders, scrapers or automated programs to access or extract data; or
b. automated analysis techniques designed to analyse text or data to generate information such as patterns, trends or correlations.
3.3
Clause 3.2 constitutes an express reservation of rights for the purposes of Article 4(3) of the EU Digital Copyright Directive (EU) 2019/790, where applicable.
4. USER-GENERATED CONTENT
4.1
Where the Website allows you to submit or publish content, such functionality is provided solely for lawful and appropriate discussion and exchange of information.
By submitting content you:
a. grant EMedia Communications Limited a worldwide, perpetual, non-exclusive, royalty-free, transferable licence to use, reproduce, edit, publish and distribute such content in any media;
b. warrant that your content complies with Clause 3;
c. agree to indemnify us against losses arising from breach of that warranty;
d. waive, to the fullest extent permitted by law, any moral rights under the Copyright, Designs and Patents Act 1988; and
e. agree that we may disclose your identity to third parties claiming infringement of their rights.
4.2
We reserve the right, but not the obligation, to review, edit, refuse or remove any content at our discretion.
4.3
We do not accept responsibility for user-generated content posted by third parties. You are responsible for maintaining copies of any content you upload.
4.4
If you wish to report content uploaded by another user, please contact us at: [info@charity-links.co.uk]
5. USE OF SOFTWARE
Any software made available through the Website is licensed, not sold. Copyright remains with EMedia Communications Limited or its licensors.
Use of such software is subject to the applicable licence agreement accompanying it.
You must not install or use the software unless you accept the relevant licence terms.
6. LINKING TO THE WEBSITE
6.1
You may link to the Website provided that:
a. the link is fair and lawful;
b. you do not replicate Website content;
c. you do not frame the Website;
d. you do not imply endorsement or association without our written consent;
e. you do not use our trade marks without permission;
f. the linking website complies with applicable laws and does not contain offensive or unlawful content; and
g. your use complies with Clause 3.
6.2
We reserve the right to withdraw permission for linking at any time and may request removal of links to the Website.
7. TRADE MARKS
All trademarks, logos, brand names and domain names used on the Website are the property of EMedia Communications Limited or its licensors.
You may not use these trademarks without prior written consent except where necessary to refer to our services lawfully and in good faith. You shall not be entitled to use such trademarks, logos, brand names or domain names, except where expressly permitted to do so by these Website Terms & Conditions
8. REGISTRATION
8.1
Access to certain areas of the Website may require registration. You agree to provide accurate and up-to-date information.
8.2
While we implement security measures, no transmission over the internet can be guaranteed as completely secure.
We will process personal information in accordance with our Privacy Notice and applicable UK data protection laws
.
8.3
You are responsible for maintaining the confidentiality of your username and password and for all activity under your account.
You agree to:
notify us immediately of unauthorised use;
ensure you log out after each session; and
keep login details secure.
8.4
We may monitor Website usage to ensure compliance and improve services, subject to our Privacy Notice.
9. DISCLAIMER
9.1
The Website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted availability.
9.2
Information provided on the Website is for general information purposes only and does not constitute professional advice.
9.3
Some content may be provided by third parties. We do not verify all such content and accept no responsibility for inaccuracies.
9.4
To the fullest extent permitted by law, all implied warranties are excluded.
9.5
We take reasonable steps to prevent viruses but cannot guarantee the Website will be free from malicious code.
9.6
We shall not be liable for losses arising from use of the Website except where liability cannot legally be excluded.
9.7
Links to third-party websites are provided for convenience. We are not responsible for their content or availability.
9.8
Transactions conducted on third-party websites are solely between you and that third party.
9.9
The Website may contain advertising and sponsorship. We are not responsible for advertiser content or compliance.
10. SUSPENSION OF ACCESS AND USER INDEMNITY
10.1
If we reasonably believe that you have breached these Web Terms & Conditions, we may suspend or terminate your access to the Website without notice.
10.2
You agree to indemnify EMedia Communications Limited against any claims, losses, damages, liabilities and costs (including legal fees) arising from your breach of these Web Terms & Conditions or misuse of the Website.
11. GENERAL TERMS
11.1
The General Terms & Conditions set out in Part 4 apply to these Web Terms & Conditions.
Where there is any conflict between Part 1 and the General Terms, the provisions of Part 1 shall prevail in relation to Website use.
PART 2: B2B SUBSCRIPTION TERMS AND CONDITIONS
These B2B Subscription Terms and Conditions apply to subscriptions to publications and services provided by EMedia Communications Limited, including (without limitation) Charity Links, where the subscriber is acting in the course of a business.
These terms apply to corporate subscribers, their authorised users and any individual subscribing for purposes connected with their trade, business, craft or profession.
Important notice:
You should pay particular attention to:
Clause 2 and Clause 3, which explain how free trials and subscriptions may convert to paid subscriptions or renew; and
Clause 9, which explains how our liability to you is limited.
If you enter into a subscription on behalf of a legal entity (including a company, partnership or other organisation), you confirm that you are authorised to bind that entity to these B2B Subscription Terms and Conditions. In such circumstances, references to “you” in these terms shall be interpreted accordingly.
These B2B Subscription Terms and Conditions do not apply to consumers. You are a consumer if you are an individual subscribing for private use unrelated to your trade, business, craft or profession. Consumer subscriptions are governed by the Consumer Subscription Terms and Conditions set out in Part 4
.
1. PLACING A SUBSCRIPTION ORDER
1.1 Orders placed online via the Website
For certain EMedia Communications Limited publications, including Charity Links, subscriptions may be ordered directly through the relevant website.
To place an order you must:
select your subscription option;
provide your full name;
provide the name of your business or charity (if applicable);
provide your email address, telephone number and postal address;
provide payment details; and
confirm acceptance of these B2B Subscription Terms and Conditions.
Upon submission of the order, these terms shall apply to your subscription.
1.2 Orders placed through our Sales Team
For publications where online ordering is unavailable, or where you require a bespoke subscription (including additional users beyond the standard allowance), you must contact our Sales Team:
by email at info@charity-links.co.uk,
or
by telephone
You must provide details of your requirements together with your:
name
business name (if applicable)
email address
telephone number
postal address
We will then provide you with details of a proposed subscription package by email together with a link to these B2B Subscription Terms and Conditions (the “Subscription Proposal”).
Depending on your requirements:
you may be provided with a web link to complete the order online; or
you may be required to confirm acceptance of the Subscription Proposal by email.
Where acceptance is confirmed by email, the confirmation must be sent to the email address specified in the Subscription Proposal or to [info@charity-links.co.uk].
By confirming acceptance of the Subscription Proposal, you agree to be bound by these B2B Subscription Terms and Conditions.
1.3 Nature of the order
Any order submitted online or by email constitutes an offer by you to purchase a subscription. If we accept that offer, a legally binding contract will be formed between you and EMedia Communications Limited in accordance with:
the terms of your order; and
these B2B Subscription Terms and Conditions.
1.4 Contract formation
A contract will only be formed when we accept your order.
We will confirm acceptance by sending you an email confirming that your order has been successfully received and processed (the “Order Confirmation”).
The contract between you and us is formed on the date of the Order Confirmation
.
1.5 Rejection or cancellation of orders
We reserve the right to reject or cancel any order where:
payment cannot be processed; or
there are obvious errors or inaccuracies in the advertised price
.
2. FREE TRIALS
2.1 Availability of free trials
For certain EMedia Communications Limited publications, including Charity Links, we may offer a free trial .
Where available, you may register for a free trial directly via the relevant website by providing:
your name
business or charity name
email address
telephone number
postal address.
2.2 Conversion to paid subscription
A free trial provides access to the selected publication for the applicable trial period.
Unless cancelled in accordance with Clause 2.3, a paid subscription will commence automatically on the day immediately following the end of the free trial, and the applicable subscription fees will be charged until the subscription is cancelled.
2.3 Cancelling during the free trial
If you do not wish to continue after the free trial period, you must notify us before the free trial ends .
No reminder notices will be issued.
Cancellation may be made by emailing the address stated in your Order Confirmation or [info@charity-links.co.uk].
If cancelled during the trial period:
the free trial will end immediately; and
no charges will be applied.
2.4 Free trial eligibility restrictions
You are not eligible for a free trial and any such order may be rejected if you or your organisation:
a. cancelled a subscription to the same EMedia Communications Limited publication within the previous 12 months, where that subscription began with a free trial;
b. have taken two or more free trials for the same publication within the previous 24 months , where neither trial converted to a paid subscription; or
c. have taken three or more free trials across one or more EMedia Communications Limited publications where none converted into a paid subscription.
3. CONTRACT TERM, RENEWAL AND CANCELLATION
3.1 Minimum term
All paid subscriptions are subject to a minimum term of 12 months (the “Minimum Term” ).
The Minimum Term begins on:
the date specified in the Order Confirmation; or
where the subscription follows a free trial, the day immediately after the free trial ends.
This date is referred to as the “Commencement Date.”
3.2 Corporate subscriptions
Corporate subscriptions do not renew automatically .
They will expire at the end of the Minimum Term unless you actively renew the subscription.
3.3 Other subscriptions
All other subscriptions renew automatically at the end of the Minimum Term unless cancelled in accordance with these terms.
3.4 Renewal term
Each renewal will be for a further 12-month period (a “Renewal Term”).
Each Renewal Term begins on the anniversary of the Commencement Date (the “Renewal Date”).
3.5 Renewal notices
We will send a renewal notice to your registered email address approximately 30 days before the end of the Minimum Term or Renewal Term.
The notice (the “Renewal Notice”) will state:
the applicable Renewal Date
the subscription fee for the Renewal Term
a link to the current version of these B2B Subscription Terms and Conditions.
3.6 Renewing corporate subscriptions
To renew a corporate subscription you must confirm acceptance before the Renewal Date by emailing:
the address specified in the Renewal Notice, or [info@charity-links.co.uk].
By confirming renewal you agree to the current version of these B2B Subscription Terms and Conditions
.
3.7 Cancelling auto-renewing subscriptions
For subscriptions that renew automatically, no action is required to renew.
If you do not wish the subscription to renew, you must notify us before the Renewal Date by emailing the address specified in the Renewal Notice or [info@charity-links.co.uk].
Your cancellation request must include:
your name
business name (if applicable)
postal address
subscription number
publication name.
If valid cancellation is received before the Renewal Date, the subscription will end at the end of the current term and no renewal fees will be charged.
3.8 Cancellation during a term
Subscriptions cannot be cancelled during the Minimum Term or any Renewal Term, except where:
we make a material detrimental change under Clause 7; or
you terminate in accordance with Clause 9.2.
If you attempt to cancel during a term, the subscription will continue until the end of that term and all applicable fees remain payable.
4. SUBSCRIPTION FEES AND PAYMENT
4.1 Fees
Subscription fees for the Minimum Term are stated in the Subscription Proposal or displayed at the time of ordering.
Fees for Renewal Terms are stated in the Renewal Notice.
4.2 VAT
All subscription fees are exclusive of VAT, which will be payable at the applicable rate.
4.3 Payment schedule
Fees are payable in advance on an:
annual
quarterly
monthly
basis as specified in your order.
Where installments apply, the payment schedule will be specified in the Order Confirmation or Renewal Notice.
4.4 Payment on invoice
For corporate subscriptions or other subscriptions payable by invoice:
invoices will be issued in accordance with the installment schedule;
payment must be made by the due date stated on the invoice or within days of invoice date if no date is specified;
payment must be made to the bank account listed on the invoice.
4.5 Direct debit or card payments
Where payment is made by direct debit or continuous payment authority :
a. Annual payment: the full annual fee will be charged upon acceptance of the order and again on the first day of each Renewal Term.
b. Quarterly or monthly payment: the first instalment will be charged upon acceptance of the order and further instalments will be charged in advance in accordance with the applicable payment schedule.
4.6 Payment after free trials
Where a subscription follows a free trial:
payment details will be collected at registration;
no charge will be made during the trial period;
payment will be taken on the first day of the paid subscription if the trial converts to a paid subscription.
4.7 Late payment
If payment is not made when due, we may charge:
an administration fee;
interest on overdue amounts calculated daily in accordance with the Late Payment of Commercial Debts (Interest) Act 1998; and
any reasonable costs (including legal costs) incurred in recovering outstanding sums.
4.8 No set-off
You have no right to set-off or withhold payment of subscription fees.
4.9 Withholding tax
All subscription fees must be paid free and clear of withholding taxes. If withholding tax applies, fees will be deemed grossed-up so that we receive the full subscription fee.
4.10 Fee changes
We may change subscription fees at any time.
However, any increase will apply only from the next Renewal Term, as notified in the Renewal Notice.
If you do not accept the new fee, you may cancel before the renewal takes effect.
5. SECURITY AND AUTHORISED USERS
5.1 Single-user subscriptions
Where your subscription permits a single user only, the subscription is personal to you and only you may access the content provided under that subscription
.
5.2 Multi-user subscriptions
Where your subscription permits multiple users, you must nominate individuals within your organisation who are authorised to access the subscription content (the “Authorised Users”), up to the maximum number permitted under your subscription.
You must ensure that only Authorised Users access the content made available under your subscription.
Authorised Users may be nominated:
by providing their name, telephone number and email address at the time of ordering; or
by adding them directly through your online account once the subscription has been activated.
Where Authorised Users include all individuals within your organisation who have an email address using your domain name, those individuals may create their own accounts using that email address once the subscription has been activated.
5.3 Account security
You must ensure that all usernames, passwords and other access credentials used in connection with your subscription are kept secure and confidential.
You must ensure that neither you nor any Authorised User:
shares access credentials with any other person; or
allows such credentials to be used by any individual who is not an Authorised User.
You must notify us immediately if you become aware of any unauthorised use, disclosure or suspected compromise of account credentials.
We reserve the right to suspend access to your subscription if we reasonably believe that account credentials have been compromised or shared with unauthorised persons.
Further obligations relating to account security are set out in Clause 8 of the Web Terms & Conditions
.
5.4 Changes to Authorised Users
You may request to add, replace or remove Authorised Users by contacting our corporate customer services:
by telephone, or
by email at info@charity-links.co.uk.
Adding additional Authorised Users may result in additional subscription fees, which will be confirmed to you at the time of your request. Access for additional users will be granted once payment of any additional fees has been received.
Authorised Users may be replaced or removed at any time either by contacting us or by making the change directly within your online account.
Replacing or removing an Authorised User will not affect the subscription price .
Any new or replacement Authorised User will be granted access for the remainder of the current Minimum Term or Renewal Term.
6. MARKETING
If you enter into this agreement on behalf of a business, you acknowledge and agree that we may use the name of that business for marketing and public relations purposes, unless you notify us otherwise by email at [info@charity-links.co.uk] .
Any such use will not be misleading, disparaging or otherwise detrimental to the business concerned.
7. OUR RIGHT TO MAKE CHANGES
7.1 Changes to terms or services
We may amend these B2B Subscription Terms and Conditions and/or modify our subscription services (including the format, content or frequency of a publication) at any time.
Where possible, we will provide reasonable notice before implementing any material changes.
Changes may be made for various reasons, including:
improving existing subscription services;
introducing or discontinuing products or services;
changes to our business model, operational practices or technology; or
compliance with applicable laws or regulatory requirements .
7.2 Minor changes
Where a change is minor and does not materially affect your subscription, we may update these B2B Subscription Terms and Conditions without providing specific notice.
The updated terms will be published on the relevant website.
7.3 Material detrimental changes
If we make, or intend to make, a material change that is detrimental to you, we will notify you in writing by email before the change takes effect.
You will have the opportunity to cancel your subscription before the change becomes effective.
If you cancel in these circumstances, we will provide a pro-rata refund of any subscription fees paid in advance for the period following the date on which the subscription ends.
If you do not cancel within the period specified in the notice, you will be deemed to have accepted the change, and the subscription will continue subject to the amended terms.
8. OUR RIGHT TO SUSPEND OR CANCEL YOUR SUBSCRIPTION
8.1 Suspension or termination by us
We may suspend or terminate your subscription and/or your access to our Website or your account with immediate effect by giving written notice if:
a. you fail to make payment when due and payment remains outstanding seven (7) days after we remind you that payment is due;
b. you commit a material breach of these B2B Subscription Terms and Conditions, the Web Terms & Conditions set out in Part 1, the General Terms & Conditions set out in Part 5, or any other agreement between us;
c. suspension is required in order to address technical issues or implement minor technical changes;
d. we need to update products, services or digital content in order to comply with changes in law or regulatory requirements; or
e. we discontinue the relevant subscription service, publication or a relevant part of our business.
8.2 Refunds following cancellation by us
If we terminate your subscription under Clauses 8.1(c), 8.1(d) or 8.1(e), we will issue a pro-rata refund of any subscription fees paid in advance for the period following the date on which the subscription ends.
In all other circumstances, no refund or credit will be issued.
9. OUR RESPONSIBILITY FOR PROVIDING THE SUBSCRIPTION SERVICE
9.1 Service standard
Where you have purchased a paid subscription, we agree that the subscription service will:
a. be provided with reasonable care and skill in accordance with section 13 of the Supply of Goods and Services Act 1982; and
b. conform in all material respects with the description of the subscription service provided on the Website.
9.2 Remedy for breach
If we fail to comply with Clause 9.1, we will use reasonable endeavours to remedy the breach within 30 days after you notify us.
If the breach is not remedied within that period, you may terminate the subscription by giving written notice with immediate effect.
In such circumstances, we will issue a pro-rata refund of subscription fees paid in advance for the remaining portion of the Minimum Term or current Renewal Term.This shall constitute your sole and exclusive remedy in respect of such breach.
We will not be responsible for correcting any breach resulting from:
a. your breach of these terms or any other agreement between us;
b. your negligence or unlawful acts or omissions;
c. your data, systems, devices or information technology infrastructure; or
d. events outside our reasonable control.
9.3 Access to digital content
Access to digital content will be provided via our Website and/or applications using the email address supplied during registration. We will not be liable for interruption of access where you fail to notify us of any change to your email address. .
Although we will use reasonable efforts to ensure reliable access, we do not guarantee uninterrupted access, and such access remains subject to the Web Terms & Conditions in Part 1.
9.4 Authorised user records
Where a subscription includes multiple Authorised Users, you are responsible for ensuring that their email addresses and contact details remain accurate and up to date.
9.5 Third-party subscription agents
If your subscription has been purchased through a third-party subscription agent, you must contact that agent directly in order to update your details and request that they notify us accordingly.
9.6 Circumstances beyond our control
We shall not be liable for delay or failure in delivering online issues where:
a. payment of subscription fees has not been received; or
b. the delay or failure results from circumstances beyond our reasonable control, including (without limitation):
sanctions affecting your country of residence
war
power or utilities failure
telecommunications failures
transport infrastructure failures
fire or flood
government actions
acts of God
legislative restrictions
strikes or labour disputes
malicious acts involving employees.
9.7 Exclusion of implied terms
Except as expressly stated in Clauses 9.1 and 9.2, all implied conditions, warranties, representations and other terms (including those implied by sections 3, 4 and 5 of the Supply of Goods and Services Act 1982) are excluded to the fullest extent permitted by law.
10. SUBSCRIPTION OFFERS
10.1 Promotional offers
From time to time we may provide promotional subscription offers. These may be restricted to:
new subscribers;
or other specified categories of customer.
Any such eligibility restrictions will be stated within the relevant offer.
10.2 Offer codes
Where an offer requires an offer code, the code must be quoted at the time the order is placed.
We accept no liability if an offer code is not provided at the time of ordering.
10.3 Availability
All offers are subject to availability
.
10.4 Closing dates
Where an offer includes a specified closing date, the offer will not be honoured after that date.
11. CONTENT
11.1 Intellectual property rights
All intellectual property rights in content provided in connection with your subscription are owned by EMedia Communications Limited or its licensors.
No part of such content may be reproduced, distributed or otherwise used without our prior written consent, except where permitted by law.
You may use subscription content solely for your internal business purposes and must not make it available to any person outside your organisation.
11.2 Accuracy of information
We use reasonable efforts to ensure that information contained in subscription content is accurate and up to date at the time of publication.
However, to the fullest extent permitted by law, all warranties, conditions and other terms implied by statute, common law or otherwise are excluded.
12. DATA PROTECTION
We collect and process personal data provided in connection with your subscription in accordance with:
Applicable data protection legislation, and our Privacy Notice.
By placing an order you confirm that you have read and understood the Privacy Notice.
13. OTHER TERMS THAT APPLY
The following additional terms also apply to your subscription:
The Web Terms & Conditions set out in Part 1; and
The General Terms & Conditions set out in Part 5
.
If there is any conflict or inconsistency between these documents and the B2B Subscription Terms and Conditions, these B2B Subscription Terms and Conditions shall prevail to the extent necessary to resolve that conflict.
PART 2: B2B SUBSCRIPTION TERMS AND CONDITIONS
These B2B Subscription Terms & Conditions apply to subscriptions to publications and services provided by EMedia Communications Limited, including (without limitation) Charity Links, where the subscriber is acting in the course of a business.
These terms apply to:
corporate subscribers
their authorised users; and
any individual subscribing for purposes connected with their trade, business, craft or profession.
Important Notice
You should pay particular attention to:
Clause 2 and Clause 3, which explain how free trials and subscriptions may convert to paid subscriptions or renew; and
Clause 9, which explains how our liability to you is limited.
If you enter into a subscription on behalf of a legal entity (including a company, partnership or other organisation), you confirm that you are authorised to bind that entity to these B2B Subscription Terms & Conditions.
In such circumstances, references to “you” or “your” shall be interpreted as references to that legal entity.
These B2B Subscription Terms & Conditions do not apply to consumers.
If you are an individual subscribing for private purposes unrelated to your trade, business, craft or profession, the Consumer Subscription Terms & Conditions in Part 3 apply instead.
1. PLACING A SUBSCRIPTION ORDER
1.1 Orders placed online via the Website
For certain EMedia Communications Limited publications, including Charity Links, subscriptions may be ordered directly through the relevant website.
To place an order you must:
select your subscription option;
provide your full name;
provide the name of your business or charity (if applicable);
provide your email address, telephone number and postal address;
provide valid payment details; and
confirm acceptance of these B2B Subscription Terms & Conditions.
By submitting an order you confirm that all information provided is accurate, complete and up to date.
1.2 Orders placed through our Sales Team
Where online ordering is unavailable, or where you require a bespoke subscription package (including additional users beyond the standard allowance), you may place an order through our Sales Team by:
Email: info@charity-links.co.uk
or Telephone:
You must provide details of your requirements together with your:
name
business name (if applicable)
email address
telephone number
postal address
We will then provide you with details of a proposed subscription package by email together with a link to these B2B Subscription Terms & Conditions (the “Subscription Proposal”).
Depending on your requirements:
you may be provided with a web link to complete the order online; or
you may confirm acceptance of the Subscription Proposal by email.
Where acceptance is confirmed by email, confirmation must be sent to the address specified in the Subscription Proposal or to info@charity-links.co.uk.
1.3 Nature of the order
Any order submitted by you (whether online or by email) constitutes an offer by you to purchase a subscription.
1.4 Contract formation
A legally binding contract will only be formed when we accept your order.
Acceptance will be confirmed by sending you an email confirming that your order has been successfully received and accepted (the “Order Confirmation”).
The contract between you and us will be formed on the date the Order Confirmation is issued.
1.5 Rejection or cancellation of orders
We reserve the right to reject or cancel any order where:
payment cannot be processed;
we reasonably suspect fraudulent activity;
there are obvious errors or inaccuracies in the advertised price; or
the requested subscription service is unavailable.
Where an order is cancelled after payment has been taken, any payment received will be refunded in full.
2. FREE TRIALS
2.1 Availability of free trials
For certain EMedia Communications Limited publications, including Charity Links, we may offer a free trial period.
Where available, you may register for a free trial via the relevant website by providing:
your name
business or charity name
email address
telephone number
postal address
2.2 Conversion to paid subscription
A free trial provides access to the selected publication for the applicable trial period.
Unless cancelled in accordance with Clause 2.3, a paid subscription will commence automatically on the day immediately following the end of the trial period and the applicable subscription fees will be charged.
2.3 Cancelling during the free trial
If you do not wish to continue after the free trial period, you must notify us before the trial period ends.
Cancellation may be made by emailing:
If cancelled during the trial period:
the free trial will end immediately; and
no subscription fees will be charged.
2.4 Free trial eligibility restrictions
You are not eligible for a free trial and any order may be rejected if you or your organisation:
a. cancelled a subscription to the same publication within the previous 12 months where that subscription began with a free trial;
b. have taken two or more free trials for the same publication within the previous 24 months where neither converted into a paid subscription; or
c. have taken three or more free trials across one or more EMedia Communications Limited publications where none converted into a paid subscription.
3. CONTRACT TERM, RENEWAL AND CANCELLATION
3.1 Minimum Term
All paid subscriptions are subject to a minimum contract term of twelve (12) months (the “Minimum Term”).
The Minimum Term begins on:
the date specified in the Order Confirmation; or
where the subscription follows a free trial, the day immediately after the trial period ends.
This date is referred to as the “Commencement Date.”
3.2 Corporate subscriptions
Corporate subscriptions do not renew automatically.
They will expire at the end of the Minimum Term unless renewed by you.
3.3 Other subscriptions
All other subscriptions renew automatically at the end of the Minimum Term unless cancelled in accordance with these Terms.
3.4 Renewal Term
Each renewal will be for a further 12-month period (a “Renewal Term”).
Each Renewal Term begins on the anniversary of the Commencement Date (the “Renewal Date”).
3.5 Renewal notices
We will send a renewal notice to your registered email address approximately 30 days before the end of the Minimum Term or any Renewal Term (the “Renewal Notice”).
The Renewal Notice will state:
the applicable Renewal Date
the subscription fee for the Renewal Term
a link to the current version of these Terms.
3.6 Renewing corporate subscriptions
To renew a corporate subscription you must confirm acceptance before the Renewal Date by emailing the address specified in the Renewal Notice.
3.7 Cancelling auto-renewing subscriptions
Where subscriptions renew automatically, you must notify us before the Renewal Date if you do not wish the subscription to renew.
Cancellation requests must include:
your name
business name (if applicable)
postal address
subscription number
publication name.
If valid cancellation is received before the Renewal Date, the subscription will end at the end of the current term.
3.8 Cancellation during a term
Subscriptions cannot be cancelled during the Minimum Term or any Renewal Term, except where:
we make a material detrimental change under Clause 7; or
you terminate in accordance with Clause 9.2.
4. SUBSCRIPTION FEES AND PAYMENT
4.1 Fees
Subscription fees for the Minimum Term are stated in the Subscription Proposal or displayed at the time of ordering.
4.2 VAT
All fees are exclusive of VAT, which will be payable at the applicable rate.
4.3 Payment schedule
Fees are payable in advance on an:
annual
quarterly
monthly
basis as specified in your order.
4.4 Payment on invoice
Where subscriptions are payable by invoice:
invoices will be issued in accordance with the agreed payment schedule;
payment must be made within 30 days of the invoice date unless otherwise stated on the invoice;
payment must be made to the bank account specified on the invoice.
4.5 Direct debit or card payments
Where payment is made by direct debit or continuous payment authority:
Annual payment — the full annual fee will be charged upon acceptance of the order and again on the first day of each Renewal Term.
Quarterly or monthly payment — the first instalment will be charged upon acceptance of the order and further instalments will be charged in advance in accordance with the payment schedule.
4.6 Late payment
If payment is not made when due, we may:
charge statutory interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998;
charge reasonable administration and debt recovery costs; and
suspend access to the subscription service until payment is received.
4.7 No set-off
All payments must be made in full without deduction, withholding or set-off.
4.8 Fee changes
We may change subscription fees from time to time.
Any increase will apply only from the start of the next Renewal Term, as notified in the Renewal Notice.
5. SECURITY AND AUTHORISED USERS
Subscriptions are licensed only to the authorised user(s) specified in the order.
You must ensure that:
access credentials are kept confidential
accounts are not shared outside your organisation
only authorised users access the subscription.
We reserve the right to suspend accounts where misuse or credential sharing is reasonably suspected.
6. MARKETING
Unless you notify us otherwise, we may refer to your organisation as a subscriber to our publications for reasonable marketing and promotional purposes.
7. OUR RIGHT TO MAKE CHANGES
We may modify the subscription service or these Terms where reasonably necessary for:
technical improvements
changes in law or regulatory requirements
improvements to the service
operational or commercial reasons.
Where a change is material and detrimental, we will provide advance notice and you may cancel your subscription before the change takes effect.
8. OUR RIGHT TO SUSPEND OR TERMINATE
We may suspend or terminate your subscription immediately if:
payment remains outstanding 7 days after written reminder
you commit a material breach of these Terms
access credentials are shared or misused
continued provision of the service becomes unlawful.
Where we discontinue the service entirely, we will provide a pro-rata refund for any unused prepaid subscription period.
9. OUR RESPONSIBILITY FOR THE SERVICE
9.1 Standard of service
We will provide the subscription service:
with reasonable care and skill, in accordance with section 13 of the Supply of Goods and Services Act 1982; and
substantially in accordance with the description of the service provided at the time of purchase.
9.2 Remedy for breach
If we fail to comply with Clause 9.1 and the failure is not remedied within 30 days of written notice, you may terminate the subscription and receive a pro-rata refund for the unused portion of the term.
9.3 Limitation
Except as expressly provided in these Terms and to the fullest extent permitted by law, all implied warranties, conditions or other terms are excluded.
10. SUBSCRIPTION OFFERS
Promotional offers may be subject to eligibility criteria and availability.
Where an offer code is required, it must be applied at the time the order is placed.
11. CONTENT
All intellectual property rights in subscription content remain the property of EMedia Communications Limited or its licensors.
Subscription content may only be used for internal business purposes and must not be redistributed outside your organisation without our prior written consent.
12. DATA PROTECTION
We process personal data in accordance with applicable UK data protection legislation, including:
UK GDPR
Data Protection Act 2018
Further information is provided in our Privacy Notice.
13. OTHER TERMS THAT APPLY
The following additional terms apply:
Part 1 – Web Terms & Conditions
Part 4 – General Terms & Conditions
Where there is any conflict, these B2B Subscription Terms & Conditions shall prevail.
PART 3: CONSUMER SUBSCRIPTION TERMS & CONDITIONS
These Consumer Subscription Terms & Conditions apply where you subscribe to a publication or service provided by EMedia Communications Limited, including Charity Links, as an individual consumer for purposes wholly or mainly outside your trade, business, craft or profession.
If you subscribe on behalf of a business or organisation, Part 2 (B2B Subscription Terms & Conditions) applies instead.
Important Consumer Information
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you may have a legal right to cancel your subscription within 14 days of entering into the contract. Details of this right are set out in Clause 5 below.
1. PLACING A SUBSCRIPTION ORDER
1.1 Online orders
Subscriptions may be purchased through our Website.
To place an order you must:
select your subscription option
provide your name and contact details
provide payment information
confirm acceptance of these Consumer Subscription Terms & Conditions.
All orders are subject to acceptance by us.
1.2 Contract formation
A legally binding contract will be formed only when we send you an Order Confirmation email confirming acceptance of your order.
The contract is formed on the date the Order Confirmation is sent.
1.3 Accuracy of information
You are responsible for ensuring that the personal information you provide is accurate and complete.
2. FREE TRIALS
2.1 Availability
From time to time we may offer a free trial period for certain publications.
2.2 Conversion to paid subscription
Where a free trial is offered, the Order Confirmation will state:
the length of the free trial
the subscription fee payable after the trial.
Unless cancelled before the end of the trial period, your subscription will automatically convert into a paid subscription and the applicable subscription fee will be charged.
2.3 Cancelling a free trial
You may cancel a free trial at any time before it ends by contacting us at:
If cancelled before the trial period expires, no charges will be applied.
3. SUBSCRIPTION TERM AND RENEWAL
3.1 Minimum Term
Paid subscriptions are supplied for a minimum period of 12 months unless otherwise stated.
The subscription begins on the Commencement Date stated in your Order Confirmation.
3.2 Automatic renewal
Unless cancelled in accordance with these Terms, subscriptions renew automatically at the end of the Minimum Term for further 12-month periods.
3.3 Renewal notice
We will send you a reminder email approximately 30 days before renewal.
The notice will confirm:
the renewal date
the subscription fee for the next term.
3.4 Cancelling renewal
You may cancel your subscription before the renewal date by contacting us via email.
If cancelled before renewal, the subscription will end at the end of the current term.
4. SUBSCRIPTION FEES AND PAYMENT
4.1 Fees
Subscription fees will be clearly displayed on the Website before you place an order.
4.2 VAT
All fees are inclusive of VAT where applicable unless stated otherwise.
4.3 Payment
Payments may be taken via:
credit or debit card
direct debit
other payment methods made available on the Website.
Payment will be taken at the time of order or at the end of any free trial period where applicable.
4.4 Failed payments
If a payment cannot be processed, we may:
attempt to process payment again;
suspend access to the subscription service until payment is successful.
5. YOUR RIGHT TO CANCEL (COOLING-OFF PERIOD)
5.1 14-day cancellation right
If you purchase a subscription online or by distance communication, you have the right to cancel the contract within 14 days without giving any reason.
The cancellation period expires 14 days after the date the contract is formed.
5.2 How to cancel
To exercise your right to cancel, you must inform us of your decision by email or written notice.
5.3 Refunds
If you cancel within the 14-day period, we will reimburse all payments received from you without undue delay and in any event within 14 days.
Refunds will be made using the same payment method used for the original transaction.
5.4 Digital content supplied during cancellation period
If you request that digital access to the subscription service begins during the cancellation period, you acknowledge that:
the service may begin immediately; and
if you later cancel within the 14-day period, you may be required to pay a proportionate amount for the services already provided.
6. OUR RESPONSIBILITY FOR THE SERVICE
6.1 Standard of service
We will provide the subscription service:
with reasonable care and skill, as required by the Consumer Rights Act 2015; and
in accordance with the description of the service provided at the time of purchase.
6.2 If the service is not provided correctly
If the service does not comply with Clause 6.1, you may be entitled to:
a repeat performance; or
a price reduction or refund where appropriate.
Your statutory consumer rights are not affected by these Terms.
7. ACCESS TO DIGITAL CONTENT
Access to digital publications will be provided through:
our Website; or
associated online platforms.
Access requires a valid user account and internet connection.
We do not guarantee uninterrupted access but will take reasonable steps to ensure service availability.
8. ACCEPTABLE USE
You must not:
share login credentials with third parties
reproduce or distribute subscription content
use the service for unlawful purposes.
If misuse occurs, we may suspend or terminate access.
9. DATA PROTECTION
We process personal data in accordance with:
UK GDPR
Data Protection Act 2018
Further details are set out in our Privacy Notice.
10. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any liability that cannot lawfully be excluded.
Subject to the above, we are not responsible for:
indirect or consequential losses
loss of business or profit
losses arising from circumstances beyond our control.
11. OTHER TERMS THAT APPLY
The following also apply:
Part 1 – Web Terms & Conditions
Part 4 – General Terms & Conditions
Where there is any conflict, these Consumer Subscription Terms shall prevail for consumer subscriptions.
PART 4: GENERAL TERMS & CONDITIONS
These General Terms apply to:
Website use (Part 1)
B2B subscriptions (Part 2)
Consumer subscriptions (Part 3).
1. INTERPRETATION
In these Terms:
“Subscription Service” means the publications, digital content or services provided by EMedia Communications Limited.
“Website” means any website operated by EMedia Communications Limited.
2. LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability for:
death or personal injury caused by negligence
fraud or fraudulent misrepresentation
any liability that cannot be excluded under applicable law.
Subject to the above:
For business customers, our total liability arising under or in connection with the contract shall not exceed the total subscription fees paid in the 12 months preceding the claim.
We shall not be liable for:
indirect or consequential losses
loss of profit
loss of business or revenue
loss of data
loss of goodwill.
These limitations apply to the fullest extent permitted under the Unfair Contract Terms Act 1977.
3. FORCE MAJEURE
We shall not be liable for delay or failure in performing our obligations where such delay or failure results from events beyond our reasonable control, including:
acts of God
natural disasters
war or civil unrest
labour disputes
power or telecommunications failures
government restrictions or sanctions.
4. ASSIGNMENT
We may transfer or assign our rights and obligations under these Terms to another organisation.
Business customers may not assign or transfer their rights without our prior written consent.
5. ENTIRE AGREEMENT
These Terms constitute the entire agreement between the parties and supersede any previous agreements or understandings relating to the subject matter.
6. VARIATION
We may amend these Terms from time to time.
Updated versions will be published on the Website and will take effect from the stated effective date.
Where changes materially affect subscriptions, reasonable notice will be provided.
7. WAIVER
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
8. SEVERABILITY
If any provision of these Terms is held by a court to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
9. THIRD-PARTY RIGHTS
A person who is not a party to these Terms shall not have any rights to enforce them under the Contracts (Rights of Third Parties) Act 1999.
10. NOTICES
Notices must be provided:
by email; or
by post to the contact details specified in these Terms.
Notices will be deemed received:
immediately when sent by email (unless delivery fails), or
two business days after posting.
11. GOVERNING LAW AND JURISDICTION
These Terms and any dispute arising out of them shall be governed by and interpreted in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction to settle any dispute arising from or connected with these Terms.